Terms & Conditions

Our Commitment

Welcome to Instasnatch! These Terms of Service (“Terms”) govern your access to and use of the Instasnatch website, mobile applications, browser extensions, and any related services (collectively, the “Services”). Instasnatch is operated by Thinkpilot OOD. By accessing or using Instasnatch, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Definitions

Acceptance of Terms

Eligibility

Access Rights and Restrictions

Subject to these Terms, Thinkpilot OOD grants you a limited, non-exclusive, non-transferable, revocable right to access and use Instasnatch for your personal, non-commercial purposes.

You may use the Services:

• • During a 7-day free trial period without payment or credit card;
• • After the trial, with an active paid Subscription.

Prohibited Uses

You agree not to:

• • Use the Platform for any unlawful, harmful, or fraudulent activity;
• • Copy, reproduce, modify, decompile, reverse engineer, or attempt to extract the source code of the Platform;
• • Resell, sublicense, lease, or otherwise transfer your access to the Platform to any third party;
• • Upload or distribute any viruses, malicious code, or content that is harmful or violates applicable laws or third-party rights;
• • Attempt to circumvent access restrictions, usage limits, or trial mechanisms;
• • Interfere with or disrupt the Platform's security, infrastructure, or functionality;
• • Use the Platform to systematically scrape, harvest, or mass-download content from social media platforms in violation of their terms of service.

We reserve the right to suspend or terminate your access if we reasonably believe your use violates these Terms or poses a risk to our systems, other users, or third parties.

5. Subscriptions and Payments

Instasnatch offers a paid subscription plan (“Snatcher”) that provides full access to all features. Upon creating an account, you are granted a 7-day free trial to explore the Platform. After the trial period, continued access requires an active subscription.

5.1 Subscription Plans

The Snatcher plan is available at the following price points:

• • Monthly: $6.99/month
• • Annual: $49.99/year

Prices may vary by region and are subject to change. Current pricing is always displayed during the subscription process.

5.2 Auto-Renewable Subscriptions

Subscriptions are auto-renewable. Your subscription will automatically renew at the end of each billing period (monthly or annual) unless you cancel at least 24 hours before the end of the current period.

5.3 Payment Processing

• • iOS: Payments are processed through Apple's App Store. Payment will be charged to your Apple ID account at confirmation of purchase. Subscriptions are managed through your Apple ID account settings.
• • Android: Payments are processed through Google Play. Subscriptions are managed through your Google Play account settings.
• • Web: Payments are processed securely via Paddle. Invoices are available through your account.

5.4 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period, and you will retain access to the Services until then. No partial refunds are provided for unused portions of a billing period.

• • On iOS: manage or cancel through Settings > Apple ID > Subscriptions
• • On Android: manage or cancel through Google Play > Subscriptions
• • On Web: manage or cancel through your Instasnatch account settings

5.5 Refund Policy

Refund eligibility depends on the payment processor used. For purchases made through the Apple App Store or Google Play, refund requests are handled by Apple or Google respectively, in accordance with their refund policies. For web purchases via Paddle, please refer to our Refund Policy.

6. User Responsibilities

You are responsible for all activity conducted under your account. You agree to use the Platform in a lawful and responsible manner.

Specifically, you agree to:

• • Use the Platform only for purposes permitted by these Terms and applicable laws;
• • Maintain the confidentiality and security of your account credentials;
• • Notify us immediately at [email protected] if you suspect unauthorized access to your account;
• • Respect the intellectual property rights and terms of service of third-party platforms from which you save content.

Customer support is available via email at [email protected].

7. Data Ownership and Processing

You retain full ownership of all data and content that you save to the Platform. Thinkpilot OOD does not claim any ownership over your saved content or generated summaries.

By using the Platform, you grant Thinkpilot OOD a limited, non-exclusive license to access, store, and process your data for the purpose of providing and improving the Services. This includes performing AI-powered analysis, generating summaries and transcriptions, and usage analytics.

We do not share your personal data with third parties for advertising or profiling purposes. We may use third-party services such as analytics platforms or AI providers strictly for the purpose of operating and improving the Services.

For more information about how we handle personal data, please refer to our Privacy Policy.

8. User Content

Instasnatch allows you to save content from third-party social media platforms and websites. You acknowledge that the content you save may be subject to the intellectual property rights and terms of service of the original content creators and platforms.

You are solely responsible for your use of saved content and agree not to use the Platform to infringe upon the rights of others. Instasnatch is designed for personal reference and inspiration and does not grant you any rights to redistribute, republish, or commercially exploit third-party content.

Thinkpilot OOD does not actively monitor User Content but reserves the right to remove content or suspend accounts that violate these Terms or applicable laws.

9. Disclaimers and Limitation of Liability

The Platform and Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Thinkpilot OOD disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Services will be uninterrupted, error-free, or secure. AI-generated content such as summaries, analyses, and transcriptions are provided for informational purposes and may not always be accurate.

To the fullest extent permitted by law, Thinkpilot OOD shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or related to your use of the Platform.

In no event shall Thinkpilot OOD's total liability exceed the total fees paid by you in the twelve (12) months preceding the claim. Nothing in this section limits liability for gross negligence, fraud, or any liability that cannot be excluded under applicable law.

10. Termination

10.1 By Thinkpilot OOD

We reserve the right to suspend or terminate your access to the Platform immediately, without notice, if:

• • You materially breach these Terms;
• • You use the Platform in a way that causes harm or violates applicable laws;
• • Your subscription lapses and remains inactive after a grace period.

10.2 By the User

You may cancel your subscription at any time through your account settings or through the relevant app store.

If you wish to permanently delete your account and all associated data, you may do so through the app settings or by contacting us at [email protected]. Data deletion will be carried out in accordance with applicable data protection laws, including GDPR.

10.3 Effects of Termination

Upon termination, your right to access and use the Platform will immediately cease. Any surviving rights or obligations, including those related to ownership, data protection, limitations of liability, and dispute resolution, shall remain in effect.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of Bulgaria.

Any disputes related to these Terms, the Platform, or the Services shall be resolved by the competent courts in the Republic of Bulgaria.

12. Changes of Terms

We may update these Terms from time to time to reflect changes to our services, legal requirements, or business practices.

Whenever we make material changes, we will notify you and update the Terms on our website. We will provide reasonable notice before the new Terms take effect.

Your continued use of the Platform after the changes come into effect constitutes your acceptance of the updated Terms.

13. Miscellaneous

These Terms constitute the entire agreement between you and Thinkpilot OOD and supersede any prior communications or agreements regarding the Platform or Services.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms freely in connection with a merger, acquisition, or sale of assets.

If we do not enforce a particular right or provision under these Terms, it does not mean we are waiving that right.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Use of the Platform is also governed by our Privacy Policy, which is incorporated by reference.

14. Contact

If you have any questions, concerns, or requests regarding these Terms or your use of the Platform, you may contact us at: